Shipping policy
International & Mainland Shipping
Other than Guam, Palau, Marshall Islands, and the Northern Mariana Islands, we offer shipping services to the United States. We do not currently offer international shipping to select countries. Use our affiliate link to Bookshop.org to help us support indie bookstores around the world.
Subscription Orders
Subscription boxes are shipped within the following month after initial payment.
Shipping Delays
We are not responsible for delays caused by shipping carriers. Please allow 2-3 weeks for items to be received.Â
Lost or Damaged Packages
Once your order has been handed over to USPS, we are no longer responsible for any lost, missing, or damaged packages. Ownership of the package transfers to the customer at the time of shipment. If you experience any issues with delivery, please contact USPS directly to file a claim or request support. We are unable to replace or refund orders affected by carrier-related issues.
Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to us at hello@thesmutsyndicate.com.
Â